Who we are
Our website address is: https://companiongoldenretrievers.com
Introduction
Ashley’s Great Dane Pups (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] or engage with our services related to Great Dane puppies and dog breeding.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Inquiry Details: Information about your interest in our puppies, preferred characteristics, timeline for adoption
- Application Information: Details provided in puppy application forms, including household information, experience with dogs, and references
- Payment Information: Billing address and payment method details (credit card information is processed securely through third-party payment processors)
- Communication Records: Messages, emails, and phone call records between you and our team
- Preferences: Your preferences regarding puppy characteristics, communication frequency, and marketing materials
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click-through rates, website navigation patterns
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
How We Use Your Information
We use the collected information for the following purposes:
Primary Business Operations
- Processing and responding to inquiries about our puppies
- Evaluating puppy adoption applications and matching puppies with suitable families
- Facilitating the adoption process, including contracts and payment processing
- Providing updates on available puppies and their development
- Maintaining breeding records and health documentation
Communication and Customer Service
- Responding to customer inquiries and providing support
- Sending important updates about your puppy or adoption process
- Providing care instructions and ongoing support for puppy owners
- Notifying you of changes to our policies or services
Website and Service Improvement
- Analyzing website usage to improve user experience
- Troubleshooting technical issues
- Developing new features and services
- Conducting research to better serve our customers
Marketing and Promotional Activities (with consent)
- Sending newsletters and promotional materials about our services
- Sharing updates about new litters and available puppies
- Providing educational content about Great Dane care and training
- Promoting events, shows, or other activities related to our business
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- Email marketing services
- Veterinary services and health certifications
- Background check services for adoption applications
Legal Requirements
We may disclose your information when required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Requests from law enforcement agencies
- Protection of our rights, property, or safety
- Protection of the rights, property, or safety of others
Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.
Consent
We may share information with your explicit consent for purposes not covered in this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Secure storage of physical and digital records
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Active customer records: Retained while you remain a customer and for 7 years thereafter
- Inquiry records: Retained for 3 years after initial contact
- Website usage data: Retained for 2 years
- Marketing communications: Retained until you unsubscribe or for 5 years, whichever comes first
- Breeding and health records: Retained permanently for breed integrity and health tracking
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access and Portability
- Request access to the personal information we hold about you
- Request a copy of your personal information in a portable format
Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your contact preferences and communication settings
Deletion
- Request deletion of your personal information (subject to legal and business requirements)
- Request removal from our marketing communications
Marketing Communications
- Opt out of marketing emails by using the unsubscribe link in our emails
- Contact us directly to update your communication preferences
- Opt out of text messages by replying “STOP” to any text message
Cookies and Tracking
- Adjust your browser settings to refuse cookies or alert you when cookies are being sent
- Use browser privacy settings to limit tracking
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access through our website.
Payment Processors
We use third-party payment processors to handle financial transactions. These processors have their own privacy policies and security measures. We do not store complete payment card information on our servers.
Social Media
If you interact with us through social media platforms, your interactions may be governed by the privacy policies of those platforms in addition to this Privacy Policy.
State-Specific Privacy Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected and how it’s used
- Right to delete personal information (with certain exceptions)
- Right to opt out of the sale of personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.
Other State Privacy Laws
We comply with applicable state privacy laws, including those in Virginia, Colorado, Connecticut, and other states with comprehensive privacy legislation. If you are a resident of these states, you may have additional rights regarding your personal information.
International Users
Our services are primarily intended for users in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the “Last Updated” date at the top of this policy
- Provide notice of material changes through our website or via email
- In some cases, obtain your consent for significant changes that affect how we use your personal information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For Privacy-Specific Inquiries:
Email: privacy@companiongoldenretrievers.com
Response Time: We will respond to privacy-related inquiries within 30 days of receipt.